RSe Consulting has huge experience of building local government capacity. Nearly every one of our assignments has involved capacity building in some form, from generating cultural change to formal training on value for money, IT and business process improvement.
We can support you in two ways:
1. Measuring capacity; we have developed a range of tools and techniques to help assess your capacity and how this changes over time.
2. Building capacity; we can work with you to develop and deliver a programme which will ensure that your capacity needs are met. We have specific expertise in building capacity in the areas of value for money (identifying, assessing and realising benefits); change management and partnership working.
Case Study: Warwickshire Direct Partnership
The Department for Communities and Local Government has committed funding up to 2008 to support local authority partnerships to build their internal capacity by developing the skills of their managers. The Warwickshire Direct Partnership accessed this fund, but required an innovative approach to building the capacity of their staff in order to ensure their key change projects were successful. They asked RSe to develop a programme based around our expertise in the areas of change management, customer insight, Value for Money, business cases, IT and BPR. We developed a tailored learning programme for 60 managers, with the emphasis on providing opportunities to apply learning on real projects. The sessions will have run over an 8 month period, with peer networks, shadowing and a help desk providing support for the participants. Many of the participants have approached change in their authority more effectively as a result and we have enhanced our own knowledge of the challenges involved in engaging managers with different skills, attitudes and change challenges.

"Working with private sector consultants is a risk for councils as we're never sure if we will get people who truly understand our business and add value. My experience of working with RSe is that they are very much the exception."
Tony Ellis
Head of e-Government
London Borough of Hammersmith and Fulham (now at London
Borough of Brent)